Who We Are
About us
Leading Service Asset & Configuration Management firm double ight Technology Limited specialises in creating and executing reliable configuration management processes. Our team of extremely talented and experienced individuals excels in Hardware/Software Asset Management & Licencing with over 15 years of expertise in IT infrastructure service management.
The management of numerous projects, including hardware refresh programmes, software licencing, metering, reconciliation, harvesting, and management, has been a success for us at Doublelight Technology in the past. For our clients, we have produced considerable cost savings thanks to our knowledge and commitment. Our main objective is to help businesses increase the quality of their services and make sure they are in line with industry rules.
Our area of expertise is IT Service Management (ITSM) systems, which automate the service management procedures for our clients. Incident, problem, change, and configuration management are all included in this. Businesses may improve productivity, streamline processes, and provide great customer service by utilising our knowledge.
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Serve Multiple Industries
Every stage of the adoption of the ServiceNow platform will be supported by our team of professionals.
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Solve Unique Challenges
You can use the ServiceNow platform as a dependable foundation for your transformation journey with the assistance of our team.
28
Years
of experience
Our Core Values
At Doublelignt, these values guide everything we do: We believe that by embodying these values – including integrity, collaboration, and innovation – we can deliver exceptional results that drive meaningful change.
Excellence
Raising the Bar
Creativity
Be Curious
Integrity
Do the Right Thing
Teamwork
Better Together
Empathy
People Matter
Our team of knowledgeable experts offers a wide range of services that are delivered by them. Our specialties are as follows:
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IT Operations Management
We offer solutions to enhance infrastructure management, optimise IT operations, and guarantee dependable service delivery.
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Hardware Asset Management (HAM):
Our HAM services assist clients in managing hardware assets efficiently throughout their lifecycles, from acquisition to retirement.
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Software Asset Management (SAM):
To optimise software use, assure compliance, and save expenses related to software licences, we provide comprehensive SAM solutions.
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Configuration Management Database (CMDB):
With the help of our CMDB services, clients may keep a centralised archive of all configuration elements, facilitating efficient change and issue management.<br><br> Our professionals are available to help you if you're seeking for solutions that are specifically designed to meet your needs. Our offerings include:<br><br> Finding and cataloguing your IT assets with our assistance will improve your infrastructure's visibility and control.
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Service Mapping:
To visualise the connections between IT components and enable efficient incident and problem management, we construct thorough service maps.
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Cloud administration:
We can help you take advantage of cloud technology while assuring security and cost optimisation thanks to our expertise in cloud administration.
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Event Management:
To proactively identify and address IT events and reduce service disruptions, we offer strong event management systems.
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Hardware Asset Management:
By addressing every stage of a hardware asset's lifecycle, we can guarantee compliance, cost effectiveness, and optimal use.
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Operational Intelligence:
We make use of data analytics and reporting to give you insightful information about your IT operations, allowing you to make decisions based on the available facts.<br><br>Contact Doublelight Technology Limited right now to have our professionals put together a customised package that satisfies your unique needs. We are dedicated to providing outstanding service and assisting your company in thriving in the quickly changing IT world.
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Licencing and Software Asset Management:
We assist you in managing software licences, maximising use, and ensuring adherence to licencing agreements. Database for configuration management: Our CMDB systems offer a central location for configuration objects, facilitating effective modification and configuration management.
Employee Center
Deliver a Better Experience on Employee Center
Using ServiceNow's Employee Centre, provide your staff with an improved portal experience so they can keep in touch, quickly discover assistance, and receive the support they require to complete their work from any location.
- Content-First Strategy
- User Advocacy
- Taxonomy Consulting
- Organization Change Management
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Call Us Now
+44 (0)1 279898644
Employee Center
Get in Touch with DoubleLight Technology - Your Trusted ServiceNow Provider
- Optimize your operations and unlock the full potential of ServiceNow.
- Streamline processes, enhance productivity, and drive digital transformation.
- Experienced team of experts ready to assist you.
- Don't miss out on leveraging ServiceNow's powerful capabilities.
Trusted partner in your ServiceNow journey.
Revolutionize your business with DoubleLight Technology.
Contact us today!
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Call Us Now
+44 (0)1 279898644
Our Mission
We are committed to going above and above for our customers. With the help of ServiceNow, we produce exceptional results and engaging experiences. We go above and above to build an enterprise that is resilient, connected, and transformed, where people matter, businesses prosper, and employees thrive.
Our Core Values
Every action we take at Doublelignt is guided by these values: We think that by exhibiting these qualities, such as integrity, collaboration, and innovation, we can produce outstanding achievements that catalyse significant change.
Our Leadership
As servant leaders, we are dedicated to creating a culture where everyone thrives and can reach their full potential. We believe that by empowering our employees and fostering a collaborative and innovative environment, we can achieve extraordinary results that set us apart from the competition. With a focus on service, excellence, and integrity, our leadership team inspires and guides our employees to go beyond and deliver exceptional value to our clients. At Doublelight Technology, we are committed to leading by example and making a positive impact on the world through our work Technology are dedicated to setting an example and changing the world for the better through our efforts.
WHY CHOOSE US
Our goal is giving the
best our customers
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Know More
OUR SOLUTIONS
How do we manage
IT services for your industry
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Receive Custom Plan
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Deliver expected project
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